Shape the future of commerce.

Lucova Inc. is an emerging technology company with clients across North America. We bring technology, data and people together to enhance and personalize the human experience. Our tools allow brands to personalize each unique experience and interact with their customers like never before. We turn each and every transaction into a meaningful customer interaction.

What you'll do

  • Responsible for implementing and driving the company's strategic goals
  • Responsible for developing, implementing and managing company’s product support activities
  • Responsible for managing cross functional initiatives including client implementations/setup
  • Responsible for managing key partnerships and re-seller activities
  • Ensure all staff requests are addressed properly, efficiently and judiciously, and keep track of progressuntil resolved
  • Manage key client relationships
  • Lead organizational hires by developing job postings, screening candidates and new hire orientation and checklist
  • Collect, organize and disseminate information from functional team units and report to the CEO on progress
  • Monitor our progress on quarterly goals and key performance metrics
  • Help with preparing CEO for critical client or prospect meetings
  • Maintain, update and monitor internal processes to optimize and manage organizational activities
  • Help keep the company organized as we scale!

What you'll need:

  • You finished with at least a Bachelor's Degree
  • Have worked at least for 5+ years, preferably in SaaS companies
  • You have demonstrated a balance between strategic thinking and executing and a high level of accountability
  • You are proud of your ability to quickly diagnose problem causes, distill and communicate complex information for different audiences and mobilize solutions or improvements as necessary
  • You enjoy the thrill of working in a startup environment which will require your ability to be proactive, self-motivation, time management and quick thinking
  • Your attention to detail is one of your top strengths
  • You're proud of your written and verbal communication skills

What you can expect

  • Directly working with the CEO and exposure to C-level meetings
  • Exposure to the vast day-to-day activities in a startup (from product to marketing to sales to implementation to customer success to financing and everything in between))
  • Some North American travel to visit key client relationships from time to time
  • Building direct experience on scaling a high-tech investor backed SaaS business

If this is you or a role you want to grow into, we want to connect with you. Send us an email at careers@lucova.com