Archives

Becoming a millennial friendly service

A number of campus food service providers have been undergoing pressures from students to change their operations. Some students are looking for better menu items, others are asking for higher quality ingredients or for items to be made in-house from scratch. Food service providers and university/college administrators have become much more conscious of these demands …

3 Ways Food Service Operators Can Win More Campus Contracts

Carleton-College

The process of attracting new clients in any business is a tough and lengthy process, especially when the contracts stretch over a long period of time. There are multiple stakeholders and procedures that require close attention. When it comes to campus food service contracts, this can be even more difficult as food services play a …

Tech Trends on Campus

ux-787980_1280

In an effort to keep up with the technology preferences of their students, higher education institutions across North America are upgrading their services across the board to become more convenient and experience oriented. The University of Connecticut’s Dining Services has introduced tablets at two of its dining facilities in an effort to make it easier …

The Importance of QA

qa

From eatable goods to mobile apps, the goal of quality assurance is to satisfy customers’ needs at every touchpoint. In today’s competitive market, whether you are a big corporation or a small startup, your products’ quality will set a reputation for your business. Here are some key points to keep in mind:   Failure is …

What’s a Point of Experience (POE) System?

point-of-sales-1

You’re familiar with a Point of Sale (POS), the system that allows merchants to process and capture transactions, but who’s the new kid, a Point of Experience (POE), in town? A POE does everything that a POS does – process payments, manage inventory, track sales etc., but there’s a key differentiator. Rather than focus on …