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Bluetooth Gets Another Boost With Indoor Location Services

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The use of Bluetooth Low Energy (BLE) will become as common as our use of WiFi (read a previous blog post on this topic here), especially as we move towards personalized experiences and services. This seems more likely, now that BLE is enabling indoor location services effectively (Similar functions have long been around for the …

What’s a Point of Experience (POE) System?

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You’re familiar with a Point of Sale (POS), the system that allows merchants to process and capture transactions, but who’s the new kid, a Point of Experience (POE), in town? A POE does everything that a POS does – process payments, manage inventory, track sales etc., but there’s a key differentiator. Rather than focus on …

In-store Staff Become Even More Important As E-Commerce Gains Popularity

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In a recent interview discussing how AI will change the world, prominent venture capitalist¬†Marc Andreessen was asked about his thoughts on the relevance of retail employees as we progress to more automation and digitization across industries. Here’s an excerpt from his interview: “Timothy B. Lee Are they though? Retail stores employ almost 5 million people, …