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In-store Staff Become Even More Important As E-Commerce Gains Popularity

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In a recent interview discussing how AI will change the world, prominent venture capitalist¬†Marc Andreessen was asked about his thoughts on the relevance of retail employees as we progress to more automation and digitization across industries. Here’s an excerpt from his interview: “Timothy B. Lee Are they though? Retail stores employ almost 5 million people, …

Is E-commerce the Demise of Luxury Fashion Houses?

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High end fashion brands like Chanel and Louis Vuitton, rely heavily on face-to-face interactions with their customers to promote and maintain the exclusive nature of their products. However, like other retailers, they are now under pressure from e-commerce. In their pursuit of embracing the new digital age, it seems that technology is taking centre stage …