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The Benefits of Ditching Cash

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A recent WSJ article entitled “Why your business should ditch cash?” detailed the trend towards card and mobile payments by businesses. Tech has enabled the cashless economy by making it easy for companies big and small to make the move. Here are some highlights from the piece. Cashless businesses might face less crime “After his business …

When Automation Makes Sense

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Automation, and the removal of human interaction, doesn’t make sense for every sector as we previously discussed. But there are instances where its application has benefits. Zume Pizza, a one-year-old pizza chain startup, seems to be such a case. According to The Hustle, Zume Pizza wants to make the world’s most profitable pizza through robotics …

Humans of Commerce

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More and more, technology companies are focusing on automation across industries. There are obvious benefits, like speed and convenience. But is automation, and the removal of human workers, the best approach for every sector? Amazon recently introduced its grocery stores where customers can pop in, grab what they need and leave without ever interacting with …

Tech Trends on Campus

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In an effort to keep up with the technology preferences of their students, higher education institutions across North America are upgrading their services across the board to become more convenient and experience oriented. The University of Connecticut’s Dining Services has introduced tablets at two of its dining facilities in an effort to make it easier …

Bluetooth Gets Another Boost With Indoor Location Services

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The use of Bluetooth Low Energy (BLE) will become as common as our use of WiFi (read a previous blog post on this topic here), especially as we move towards personalized experiences and services. This seems more likely, now that BLE is enabling indoor location services effectively (Similar functions have long been around for the …

The Importance of QA

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From eatable goods to mobile apps, the goal of quality assurance is to satisfy customers’ needs at every touchpoint. In today’s competitive market, whether you are a big corporation or a small startup, your products’ quality will set a reputation for your business. Here are some key points to keep in mind:   Failure is …

What the US Elections Have Taught Companies About Data

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Many experts, media and data analysts were utterly shocked by the results of the US election. They learned that data can convey one thing, but people can behave in a completely different way in reality. Data can’t detect feelings and emotions. That’s a face to face, human to human job.   “In tech, we need scale, so …

What’s a Point of Experience (POE) System?

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You’re familiar with a Point of Sale (POS), the system that allows merchants to process and capture transactions, but who’s the new kid, a Point of Experience (POE), in town? A POE does everything that a POS does – process payments, manage inventory, track sales etc., but there’s a key differentiator. Rather than focus on …