“[Advanced payments] is our biggest pain point… This is not only the biggest pain point of Farfetch, but of retail,” said Sandrine Deveaux, managing director of store of the future at Farfetch. Nearly 70% of affluent shoppers research products online first and roughly 90% of shopping still happens inside stores. The latter number is expected …

“The lines between the physical and digital shopping worlds are dissolving… Retailers need to cater to shoppers by offering fast, easy and frictionless ways to pay so there are minimal lines and offer personalized recommendations and in-store deals. In other words, experience is key.” – Roelant Prins, Chief Commercial Officer at Adyen In March 2018, 451 …