Automation, and the removal of human interaction, doesn’t make sense for every sector as we previously discussed. But there are instances where its application has benefits. Zume Pizza, a one-year-old pizza chain startup, seems to be such a case. According to The Hustle, Zume Pizza wants to make the world’s most profitable pizza through robotics by hiring very few humans and using the savings for these benefits:

  • Zume uses the money it saves by employing fewer people to give the people it does employ better pay (delivery drivers make $18/hour, compared to $8/hour plus tips for places like Domino’s).

  • All workers receive fully subsidized health, vision, and dental coverage.

  • Thanks to spending just 14% of sales earnings on payroll (Domino’s spends 30%), Zume can source ingredients from nearby organic farms, even as it scales… which means more local farms will open and more people will be hired.

In this case, automation immediately has reduced human jobs, but downstream its giving more jobs to local farms and better wages for the small staff it employs.

“A similar thing happened when bar code scanners came out in the 1980s.

Dramatic prediction: No more cashiers ever! Actual result: Humans were still needed, and the number of cashiers grew by an average of 2% every year from 1980 to 2013.”

The takeaway? Automation is not all doom and gloom. As long as its appropriately applied, it can have a positive impact.